Privacy Policy

Effective Date: 6/21/2024

Permits LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, communicate with us, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, address, and other contact details you provide through forms or communication.

  • Project Information: Property addresses, permit details, and documentation shared for project coordination.

  • Technical Information: IP address, browser type, device information, and usage data collected through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide services.

  • Process and manage permit applications and related documents.

  • Send updates regarding projects, appointments, or account information.

  • Improve our website, services, and customer experience.

  • Communicate with you via email, phone, or text message (with your consent).

3. SMS/Text Messaging

By providing your mobile number, you consent to receive text message communications from Permits LLC, which may include:

  • Project and permit updates

  • Appointment reminders

  • Service notifications

  • Customer support messages

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
You can opt out at any time by replying STOP, or request help by replying HELP.

We do not sell, rent, or share your mobile number with third parties for their marketing purposes. Your phone number is used solely for communication related to our services.

4. Information Sharing

We may share your information only when necessary to:

  • Fulfill your requests (e.g., submitting documents to municipalities or contractors).

  • Comply with legal obligations or government requests.

  • Work with trusted vendors who assist in business operations (e.g., IT, hosting, or messaging platforms).

All partners and vendors are required to maintain confidentiality and use your information only as directed by us.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.

6. Your Choices

You may:

  • Update or correct your personal information by contacting us.

  • Unsubscribe from emails using the link in any message.

  • Opt out of text messages by replying STOP.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Permits LLC
📧 info@permits-llc.com
📞 (786) 352-0100